We have regular communication with clients to discuss services, adjustments and/or improvements.
Timely and comprehensive reporting and real-time communications.
Service problems and any issues are responded to and rectified immediately.
Prospective clients come to us when they want SUPERIOR service; a clean facility and healthy indoor environment.
We provide quality trained staff and state of the art equipment.
Our clients benefit from greater indoor air quality and overall cleanliness. Buildings and offices will benefit from eco-friendly, less-toxic cleaners that are used for kitchens, bathrooms and office spaces. Clients will enhance their eco-friendly image to their customers and employees by using our green cleaning services.
Our cleaning technicians are screened, trained and uniformed before stepping foot on a client’s property. Our company and technicians are fully insured in the unlikely event of an onsite incident. We also have the highest level of Public Liability Insurance.
In addition, our management, environment and WHS policies and procedures are of the highest industry standard. We are also in the final stages of completing our ISO quality certification.
Our management system ensures we monitor the performance of our cleaning technicians through scheduled internal audits and independent external audits.
Using employee GPS tracking we can map staff productivity ensuring minimal downtime for our customers and regular reporting. We communicate with clients via telephone, email and in person, to discuss improvements to our services and address any questions or concerns.
Our company provides variable length contracts so that we can review and revise all accounts whenever need be. In the long run, our goal is to provide hassle-free cleaning services to all of our clients for many years to come. Our business ethos is simple: provide excellent service; exceed our clients expectations. We are here to establish long term working relationships and are not interested in “churning” business.
Our business has grown and will continue to grow through our greatest referral source – YOU!